Shipping Rates and Methods Shipping fees are based on the parcel's weight, the destination, and the time frame in which you require your merchandise. Some orders are shipped in multiple parcels. When will I get my order? For items that we ship from our warehouse; our standard processing time is 0-2 business days. Therefore to get an accurate idea of the total delivery time for your order, take note of this simple equation:
PROCESSING TIME + SHIPPING TIME = DELIVERY TIME
Please note: this calculation includes business days only, unless otherwise specified.
Methods We ship using a variety of different carriers. We do this to utilize the most efficient and economical method of transport for your goods. The preferred carriers that we currently use include: - USPS, for most packages.
- Fed-Ex and UPS for some factory direct shipments
Expedited Shipping Many items are available with expedited shipping methods allowing for faster delivery. Any available expedited options as well as standard options will be displayed on the shipping page during the checkout process. If you select an expedited shipping method, please be aware that orders are processed based on the item processing time from receipt of your order. The day of shipment does not count as the first business day. Business days are considered Monday -- Friday, excluding national holidays. Refunds on Shipping ChargesIf we made a mistake and sent you the wrong order, or if you received a damaged product, we will refund shipping charges to your credit card. For shipping charge refunds without a receipt, you must provide the original order number. Partial Shipments Orders with multiple items are shipped in multiple packages. In this instance items will ship from more than one shipping facility. You will receive notifications when this occurs. If an expedited shipping choice is made, all items available for immediate shipment will process in that manner. Although multiple packages are being shipped, you will only incur one shipping charge. |